After you take the product when we ship it?

About zentai : we can ship it out about 24 hours (only on weekdays, holidays are delayed until working days, please understand us)

About anime cosplay costumes : we ship it out 3-7 days,since this accessory is complicated and the production time is longer.

About lolita clothes : we ship it out 3-7 days,since lolita printing process and needlework process require longer production time.

How can I track my parcel?

You can track your parcel on the following website using your tracking number: www.17track.net/en  (Copied to the browser to open)

What can I do when purchase protection time is running out?

If your purchase protection time is running out, please contact us and we can help you to extend it. So your money will not go to my account.

If you are satisfied with our products and service, please help to leave "Positive Feedback" and "5 Perfect Stars" for us when you receive your items and we will do the same for you. If you are not satisfied with our products and service,we hope that you don't give me a rating or a bad review at first. You can leave a message to us first, and we will solve it for you until you are satisfied with us.Thanks in advance! 

If you have any questions regarding the transaction, before leaving any feedbacks, please contact us and give us an opportunity to find a solution. Thank you!

If you have any question, please feel free to contact us at any time.

Thank you! Bless you and your family happy and healthy!